Checkout is paused for a short while for maintenance. Your cart is saved: please check back soon.
Help for sellers
Everything you need to open your store and run it, step by step, with pictures of each screen.
New here? Start with Sign up to sell and use the Next button at the bottom of each page.
Download the seller guide (PDF)
Every topic below in one printable document, with pictures.
Help topics
1Sign up to sell
Apply, choose a plan, pay, and wait for approval.2Find your way around
Your store menu, and a checklist for your first day.3Add your products
Names, item types, prices, shipping weight, stock and photos.4Shipping rates and carriers
What shoppers pay to ship your items, and the carriers you use.5Market pickups
Let shoppers collect orders at your markets, free.6Promotions
Group products and run deals like 10% off or buy 2, get 1 free.7Ship and hand over orders
Mark orders shipped or picked up, and handle no-shows.8Get paid
Connect your bank, read your payouts, renew your subscription.9Team, tax and your account
Add helpers, your store profile and logo, your password, sales tax and SNAP/EBT.10Customer reviews
Approve the thumbs-up and thumbs-down reviews customers leave.
Still stuck?
Every store page has a Help button at the top that opens the matching topic. For anything else, send the
marketplace a message from the form at the bottom of your Payouts page; you'll get a reply by email.